Refund Policy
For Dash customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to bydashh.shop.
What Dash customers should know about support
Customers using bydashh.shop can rely on the following Dash guidance about support. For return or exchange assistance, contact Support@bydashh.shop or 6123254058.
How Dash handles order problems
The following order problems guidance applies to the Dash storefront at bydashh.shop. For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
Details from Dash on condition of returns
This condition of returns section covers orders and visits through bydashh.shop for Dash. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
Details from Dash on eligibility
The following eligibility guidance applies to the Dash storefront at bydashh.shop. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
Dash: exceptions
The following exceptions guidance applies to the Dash storefront at bydashh.shop. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
What Dash customers should know about refund timing
The following refund timing guidance applies to the Dash storefront at bydashh.shop. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
Our approach at Dash to starting a request
This starting a request section covers orders and visits through bydashh.shop for Dash. To start a return or exchange, contact us at Support@bydashh.shop before sending the item. Once the request is approved, Dash will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
Merchant Information
Business name: Dash
Brand name: Dash
Email: Support@bydashh.shop
Phone: 6123254058
Physical address: 128 Coastal Bluffs Ct, Hampstead, North Carolina, 28443, United States